| Company name | icci Corporation |
|---|---|
| Administrative Manager | Yuka Sakata |
| Location | 〒150-0034 東京都渋谷区代官山町１０−４ |
| Phone number | 03-6782-4311 |
| mail (usu. in phrases like "e-mail", "text message", etc.) | Please contact us via our email form |
| uniform resouce locator | https://www.1-daikanyama.jp/ |
Payment Method
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When you come to the store
Cash, credit card
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When ordering on our website
bank transfer
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Fees other than the product price
For bank transfers, transfer fee (free of charge for all shipping charges)
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Delivery time for web purchase
We will ship the product in a minimum of 5 business days from the date of confirmation of payment.
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Returns, exchanges, and cancellations for web purchases
The handling of returns, exchanges, and cancellations varies depending on the time of year and circumstances as described below. Please understand this in advance.
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Cancellation before payment (bank transfer)
Please contact us using the contact form or by phone. No cancellation fee is required.
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Returns and exchanges for customer's convenience after payment
Due to the nature of the product, we cannot accept returns or exchanges for customer reasons after payment has been made (after production has begun).
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In case of product defects, etc.
In the event of a product defect such as damage, or if the customer receives an item that is different from the one ordered, or if the customer is inconvenienced due to reasons attributable to our workshop, please contact us within 7 days of receipt of the product. We will promptly return or exchange the product.
The shipping and handling charges for returns will be borne by our studio.